Dragon Family World
Privacy Policy
Last modified: 12/12/2024
Introduction
Dragon Family Company, State of Delaware, United States of America, with its registered office
in the state of Delaware at 919 North Market Street, Suite 950 in the City of Wilmington,
Country of New Castle, Zip Code 19801 ("Company" or "We") respect your privacy and are
committed to protecting it through our compliance with this policy. This policy describes:
The types of information we may collect or that you may provide when you purchase,
download, install, register with, access, or use the Dragon Family World (the "App").
Our practices for collecting, using, maintaining, protecting, and disclosing that
information.
This policy applies only to information we collect in this App and in email, text, and other
electronic communications sent through or in connection with this App, and in any other related
sources.
This policy DOES NOT apply to information that:
We collect offline or on any other Company apps or websites, including websites you
may access through this App.
You provide to or is collected by any third party (see Third-Party Information
Collection).
Our websites and apps, and these other third parties may have their own privacy policies, which
we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, do not
download, register with, or use this App. By downloading, registering with, or using this App,
you agree to this privacy policy. This policy may change from time to time (see Changes to Our
Privacy Policy). Your continued use of this App after we revise this policy means you accept
those changes, so please check the policy periodically for updates.
Children Under the Age of 13
The App is not intended for children under 13 years of age, and we do not knowingly collect
personal information from children under 13. If we learn we have collected or received personal
information from a child under 13 without verification of parental consent, we will delete that
information. If you believe we might have any information from or about a child under 13,
please contact us at support@dragonfamily.pro
California residents under 16 years of age may have additional rights regarding the collection
and sale of their personal information. Please see Your State Privacy Rights for more
information.
If you are a parent or guardian and become aware that a child has provided us with Personal Data
without the necessary permission, please contact us immediately. If we becomes aware that it has
collected Personal Data from an individual under the age of 13 (thirteen) without verification of
parental consent, we shall take steps to remove such Personal Data from its servers and/or any
storage utilised by us.
If we need to rely on consent as a legal basis for processing information and the relevant
jurisdiction requires parental consent, we may require the consent of a parent or guardian before
collecting and using such information.
Information We Collect and How We Collect It
We collect information from and about users of our App:
Directly from you when you provide it to us.
Automatically when you use the App.
Information You Provide to Us
When you download, register with, or use this App, we may ask you provide information:
By which you may be personally identified, such as name, postal address, email address,
telephone number, social security number, or any other identifier by which you may be
contacted online or offline ("personal information").
That is about you but individually does not identify you.
This information includes:
Information that you provide by filling in forms in the App. This includes information
provided at the time of registering to use the App / subscribing to our service / posting
material / requesting further services. We may also ask you for information when you
enter a contest or promotion sponsored by us, and when you report a problem with the
App.
Records and copies of your correspondence (including email addresses and phone
numbers), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through the App and of the fulfillment of your
orders. You may be required to provide financial information before placing an order
through the App.
Your search queries on the App.
And any other types of information that you may explicitly provide to us.
You may also provide information for publication or display ("Posted") on public areas of the
app or websites you access through the App (collectively, "User Contributions"). Your User
Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot
control the actions of third parties with whom you may choose to share your User Contributions.
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Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by
unauthorized persons.
Automatic Information Collection and Tracking
When you download, access, and use the App, it may use technology to automatically collect:
Usage Details. When you access and use the App, we may automatically collect certain
details of your access to and use of the App, including traffic data, location data, logs,
and other communication data and the resources that you access and use on or through
the App.
Device Information. We may collect information about your mobile device and internet
connection, including the device's unique device identifier, IP address, operating system,
browser type, mobile network information, and the device's telephone number.
Stored Information and Files. The App also may access metadata and other information
associated with other files stored on your device. This may include, for example,
photographs, audio and video clips, personal contacts, and address book information.
Location Information. This App may collect real-time information about the location of
your device.
If you do not want us to collect this information do not download the App or delete it from your
device.
We also may use these technologies to collect information about your activities over time and
across third-party websites, apps, or other online services (behavioral tracking).
Information Collection and Tracking Technologies
The technologies we use for automatic information collection may include:
Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may
be possible to refuse to accept mobile cookies by activating the appropriate setting on
your smartphone. However, if you select this setting you may be unable to access certain
parts of our App.
Web Beacons. Pages of the App and our emails may contain small electronic files known
as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit
the Company, for example, to count users who have visited those pages or opened an
email and for other related app statistics (for example, recording the popularity of certain
app content and verifying system and server integrity).
Third-Party Information Collection
When you use the App or its content, certain third parties may use automatic information
collection technologies to collect information about you or your device. These third parties may
include:
Advertisers, ad networks, and ad servers.
Analytics companies.
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Your mobile device manufacturer.
Your mobile service provider.
These third parties may use tracking technologies to collect information about you when you use
this app. The information they collect may be associated with your personal information or they
may collect information, including personal information, about your online activities over time
and across different websites, apps, and other online services websites. They may use this
information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have
any questions about an advertisement or other targeted content, you should contact the
responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
information, to:
Provide you with the App and its contents, and any other information, products or
services that you request from us.
Fulfill any other purpose for which you provide it.
Give you notices about your account/subscription, including expiration and renewal
notices.
Carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
Notify you when App updates are available, and of changes to any products or services
we offer or provide though it.
Enhance the marketing of the App.
The usage information we collect helps us to improve our App and to deliver a better and more
personalized experience by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our App according to
your individual interests.
Speed up your searches.
Recognize you when you use the App.
We may also use your information to contact you about our own and third parties' goods and
services that may be of interest to you. If you do not want us to use your information in this way,
please adjust your user preferences in your account profile. For more information, see Your
Choices About Our Collection, Use, and Disclosure of Your Information.
We may use the information we collect to display advertisements to our advertisers' target
audiences. Even though we do not disclose your personal information for these purposes without
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your consent, if you click on or otherwise interact with an advertisement, the advertiser may
assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify
any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Dragon Family
Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or
similar proceeding, in which personal information held by Dragon Family Company
about our App users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of
these disclosures. We contractually require these third parties to keep personal
information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it. For example, if you give us an email
address to use the "email a friend" feature of our Website or App, we will transmit the
contents of that email and your email address to the recipients.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
To enforce our rights arising from any contracts entered into between you and us.
If we believe disclosure is necessary or appropriate to protect the rights, property, or
safety of Dragon Family Company, our customers or others. This includes exchanging
information with other companies and organizations for the purposes of fraud protection
and credit risk reduction.
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This
section describes mechanisms we provide for you to control certain uses and disclosures of over
your information.
Tracking Technologies. You can set your browser to refuse all or some browser cookies,
or to alert you when cookies are being sent. You can choose whether or not to allow the
App to collect information through other tracking technologies by choosing the necessary
option in the App setting. If you disable or refuse cookies or block the use of other
tracking technologies, some parts of the App may then be inaccessible or not function
properly.
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Location Information. You can choose whether or not to allow the App to collect and
use real-time information about your device's location through the device's privacy
settings. If you block the use of location information, some parts of the App may become
inaccessible or not function properly.
Promotion by the Company. If you do not want us to use your email address or other
contact information that you may provide to the App to promote our own or third parties'
products or services, you can opt-out by the opt-out method in the App settings.
Targeted Advertising by the Company. If you do not want us to use information that
we collect or that you provide to us to deliver advertisements according to our
advertisers' target-audience preferences, you can opt-out by opt-out by the opt-out
method in the App settings.
Disclosure of Your Information for Third-Party Advertising and Marketing. If you
do not want us to share your personal information with unaffiliated or non-agent third
parties for advertising and marketing purposes, you can opt-out by logging into the App
and adjusting your user preferences in your account profile by checking or unchecking
the relevant boxes.
We do not control third parties' collection or use of your information to serve interest-based
advertising. However these third parties may provide you with ways to choose not to
have your information collected or used in this way. You can opt out of receiving targeted
ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Residents in certain states, such as California, may have additional personal information rights
and choices. Please see Your State Privacy Rights for more information.
Accessing and Correcting Your Personal Information
You can review and change your personal information by logging into the App and visiting your
account profile page.
You may also send us an email at support@dragonfamily.pro to request access to, correct, or
delete any personal information that you have provided to us. We cannot delete your personal
information except by also deleting your user account. We may not accommodate a request to
change information if we believe the change would violate any law or legal requirement or cause
the information to be incorrect.
If you delete your User Contributions from the App, copies of your User Contributions may
remain viewable in cached and archived pages, or might have been copied or stored by other
App users. Proper access and use of information provided on the App, including User
Contributions, is governed by our terms of use https://dragonfamily.pro/dfw-terms-en.html
Residents in certain states, such as California, may have additional personal information rights
and choices. Please see Your State Privacy Rights for more information.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use
of their personal information. California's "Shine the Light" law (Civil Code Section § 1798.83)
permits users of our App that are California residents to request certain information regarding
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our disclosure of personal information to third parties for their direct marketing purposes. To
make such a request, please send an email to support@dragonfamily.pro
Data Security
We have implemented measures designed to secure your personal information from accidental
loss and from unauthorized access, use, alteration, and disclosure. All information you provide to
us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our App, you are responsible
for keeping this password confidential. We ask you not to share your password with anyone. We
urge you to be careful about giving out information in public areas of the App like message
boards. The information you share in public areas may be viewed by any user of the App.
Unfortunately, the transmission of information via the internet and mobile platforms is not
completely secure. Although we do our best to protect your personal information, we cannot
guarantee the security of your personal information transmitted through our App. Any
transmission of personal information is at your own risk. We are not responsible for
circumvention of any privacy settings or security measures we provide.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we
treat our users' personal information, we will post the new privacy policy on this page with a
notice that the privacy policy has been updated and notify you by email and/or text message to
the primary email address and/or phone number specified in your account and/or an in-App alert
the first time you use the App after we make the change.
The date the privacy policy was last revised is identified at the top of the page. You are
responsible for ensuring we have an up-to-date active and deliverable email address and/or
phone number for you and for periodically visiting this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
info@dragonfamily.pro
To register a complaint or concern, please send an email with the relevant complaint or concern
to: support@dragonfamily.pro
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